Community Cloud Services
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Phone : +1 (908) 854-4068
Email : info@docmation.com
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Community Implementation
Salesforce Community Cloud transforms businesses into social enterprises. An effective Salesforce Community Cloud implementation requires redefining the key functions like sales, marketing and service to connect customers, partners and employees for collaboration.
Docmation provides a comprehensive set of services that help create integrated, personalized, branded and engaging Salesforce Community solutions connecting employees, customers and business partners.
Unmatched Experience & Expertise
With more than fifty certified Salesforce consultants and nearly one hundred Salesforce Certifications, we bring more than 200 man-years of focused Salesforce implementation experience. As a result of our in-depth experience in standard and custom Salesforce Community Cloud development, we guarantee an effective strategy, a flexible engagement model, and a world-class team to implement and transition communities.
Tools, Accelerators & Templates
We leverage our vast implementation experience not only to deliver highly successful communities engagements, but also to build thought leadership, tools, accelerators and templates that enable us to reduce the costs and accelerate time-to-market in all our engagements. Our ready to use Custom Lightning Community Components, Community ROI Analysis Tools, Community Transformation Methodology are some examples.
Global Scale
Today’s global organizations need a partner who can work with their operation teams spread across the regions to deliver effective integrated solutions. With a global footprint and capability for onsite, near shore, and off shore delivery, we align ourselves with client’s global teams to ensure smooth transformation and develop a unified global solution. Our globally distributed teams also ensure that we are available 24X7 to support clients global operations.
Our certified experts work collaboratively with your team to deliver the following implementation services:
- Configuration of out-of-the-box community features and role mapping
- Custom development and integration with internal systems of record (CRM, ERP, PRM), external social media (Twitter, Facebook, LinkedIn), or third-party cloud solutions
- Identify and implement community success KPIs that align with business goals
- Dashboards to monitor community participation and engagement level
- Migration and configuration of existing content for knowledge management
- User and technical support services for the community
Do you want your Community Cloud implementation to be successful?
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YEARS Of Experience
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Clients
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Salesforce Certified
Experts
What Our Clients Say
We did an extensive research before going with Docmation for our Partner Community on Salesforce. Folks at Docmation are pros when it comes to Salesforce customization. Since we have rolled out our new Partner Community, the engagement has quadrupled.
Shaina Smith
Chief Marketing Officer
I was looking for a salesforce partner who could help us around the clock. We are dynamic and have extremely complex processes, especially in support and sales. I got all the strategic help from Docmation in terms of process, workflow and dashboards.
Peter Federick
Head of Technology
I was very impressed with all of the Docmation staff that I worked with. We needed some very specific tweaks to our nonprofit version of Salesforce and I was impressed with the tools built for our system, the efficiency by which things were done and the consistent troubleshooting that Docmation provided. I highly recommend their services.
Melissa Theesen
Children's Future International
Some of our Clients
