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Community Implementation

Salesforce Community Cloud transforms businesses into social enterprises. An effective Salesforce Community Cloud implementation requires redefining the key functions like sales, marketing and service to connect customers, partners and employees for collaboration.

Docmation provides a comprehensive set of services that help create integrated, personalized, branded and engaging Salesforce Community solutions connecting employees, customers and business partners.

Unmatched Experience & Expertise

With more than fifty certified Salesforce consultants and nearly one hundred Salesforce Certifications, we bring more than 200 man-years of focused Salesforce implementation experience. As a result of our in-depth experience in standard and custom Salesforce Community Cloud development, we guarantee an effective strategy, a flexible engagement model, and a world-class team to implement and transition communities.

Tools, Accelerators & Templates

We leverage our vast implementation experience not only to deliver highly successful communities engagements, but also to build thought leadership, tools, accelerators and templates that enable us to reduce the costs and accelerate time-to-market in all our engagements. Our ready to use Custom Lightning Community Components, Community ROI Analysis Tools, Community Transformation Methodology are some examples.

Global Scale

Today’s global organizations need a partner who can work with their operation teams spread across the regions to deliver effective integrated solutions. With a global footprint and capability for onsite, near shore, and off shore delivery, we align ourselves with client’s global teams to ensure smooth transformation and develop a unified global solution. Our globally distributed teams also ensure that we are available 24X7 to support clients global operations.

Our certified experts work collaboratively with your team to deliver the following implementation services:

  • Configuration of out-of-the-box community features and role mapping
  • Custom development and integration with internal systems of record (CRM, ERP, PRM), external social media (Twitter, Facebook, LinkedIn), or third-party cloud solutions
  • Identify and implement community success KPIs that align with business goals
  • Dashboards to monitor community participation and engagement level
  • Migration and configuration of existing content for knowledge management
  • User and technical support services for the community

Do you want your Community Cloud implementation to be successful?

Under line
10

+

YEARS Of Experience
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200

+

Clients
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60

+

Salesforce Certified
Experts

What Our Clients Say

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Some of our Clients

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