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B2B Commerce Strategy
The B2B market is rapidly moving to digital as more people in various roles are making online business purchases. Given growing number of organizations adopting e-commerce as part of their buying process, Forrester suggests that B2B e-commerce will hit $1 trillion by 2020, which will make it twice the size of B2C e-commerce.
When it comes to B2B e-commerce every business is unique. Your strategy and roadmaps should be as well. Docmation provides you with in-depth evaluations and actionable solutions to expand your business and drive revenue. We work with you to create recommendations that are unique to your business situation, goals and needs.
Docmation can help you devise measurable, customer-centric and impactful solutions for your e-commerce business. Our proven process is collaborative and thorough. It clears up ambiguity and gets e-commerce teams excited about where they’re headed.
Business Evaluations
An objective analysis of your e-commerce business can reveal strategic opportunities to improve the customer experience and business performance. Our detailed audits provide an in-depth look “under the hood” of your business.
Reduce Complexity
B2B has many complex business functions, pricing models, and workflows, which can become complicated to manage. We work closely with our clients to help them rethink and re-envision their business processes in order to simplify and attain the operational efficiency of their e-commerce initiatives.
Performance Measurement
There is no one-size-fits-all set of KPIs. Tracking KPIs only works when business objectives are clear to the entire company, that is why at Docmation we work closely with business owners to understand organizational goals and objectives. We develop metrics that matter and providing a relevant, compelling view of the data for business users to monitor progress and accelerate decision making.
E-commerce is our specialty. We can help you find your way and chart a clear path to success. We provide the following core B2B E-Commerce Strategy Consulting services:
- E-Commerce roadmaps
- Business model analysis
- Expert site review, auditing, best practices
- Global e-commerce
Are you ready to build, grow and accelerate your business online?
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Experts
What Our Clients Say
We did an extensive research before going with Docmation for our Partner Community on Salesforce. Folks at Docmation are pros when it comes to Salesforce customization. Since we have rolled out our new Partner Community, the engagement has quadrupled.
Shaina Smith
Chief Marketing Officer
I was looking for a salesforce partner who could help us around the clock. We are dynamic and have extremely complex processes, especially in support and sales. I got all the strategic help from Docmation in terms of process, workflow and dashboards.
Peter Federick
Head of Technology
I was very impressed with all of the Docmation staff that I worked with. We needed some very specific tweaks to our nonprofit version of Salesforce and I was impressed with the tools built for our system, the efficiency by which things were done and the consistent troubleshooting that Docmation provided. I highly recommend their services.
Melissa Theesen
Children's Future International
Some of our Clients
