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B2C

We at Docmation believe that your digital channel is the first and foremost opportunity capable of propelling tremendous organizational growth.

The modern customer expects a seamless, personalized journey, an effortless path that leads them from initial click to the completion of their purchase. Anything that hinders this experience has the potential to drive your customers away, affecting your brand rep.

WE HELP YOU:

Personify

We enable you to reach full conversion potential with our personalized techniques such as serving up different designs tailored to different target audiences, putting your customers at the heart of your brand, and tailor their experiences at every click they make.

Integrate

We ensure each platform is integrated and optimized. We provide Multi-channel integration and rapid innovation and thus, create nimble solutions that prioritize deeper customer engagement.

Promote

We help you promote your brand and engage customers by creating unique opportunities to build personal relationships and inspire brand loyalty and evangelism via tailored experiences and online communities.

Accelerate

We prioritize real-world analytics and performance feedback using proven Salesforce Cloud technologies to help you learn about actual customer behaviors in real time, enabling quick pivots to ensure convenient growth acceleration.

We offer you customized CRM platform that can be integrated with the entire range of customer service channels enabling your B2C business to cater diverse clientele and manage all customer information and data at a single place.

Are you starting a journey towards e-commerce success? Know what a massive difference a Salesforce-powered all-connected online sales portal can make:

  • More business opportunities

  • Improved sales

  • Better in-trend market insights

  • Increased revenue